Customer Relationship Management

[pic] 10. Procedures of BRAC Bank ill-considered TERM loan 10.1 loanword Sanction activities learn emf enterprise: For SHORT TERM loan, in this bill the reach conduct a survey and identify potential enterprise. Then they communicate with enterprisers and discuss the SHORT TERM program. Loan Presentation: The function of cathode-ray oscilloscope is to prepare loan institution based on the in make foration collected and provided by the entrepreneur about their business, land property ( Where mortgage is necessary) Collect unavowed information: Another important function of a CRO is to collect confidential information about the customer from conglomerate sources. The sources of information are suppliers regarding the clients payment, customers regarding the delivery of goods of work according to rewrite, various banks where the client has account which shows the banks transactions temper of the client. Open clients accounts in the respective bank: When the CRO unyielding to provide loan to the client then he/she booster the client to open an bank account where BRAC bank has a STD a/c. BRAC bank will disburse the loan through this account. On the other hand the client will return by this account. Although there is some exception occur by the special permission of the authority to repay by a different bank account.

Filled up CIB form: CRO give a CIB (Credit Information Burue) form to the client and the client fill and sign in it. In some subject if the client is illiterate then the CRO fill the form on behalf of the client. Then CRO carry the filled and gestural form to the SHORT TERM, head office. Sending CIB to Bangladesh Bank: The SHORT TERM, head office collect all information and send the CIB form to Bangladesh Bank for clearance. Bangladesh Bank return this CIB form within 10-12 days with reference no. CIB level from Bangladesh Bank: In the CIB report Bangladesh Bank use any of the following reference no: ? NIL: if the... If you want to get a full essay, order it on our website: Ordercustompaper.com

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